MEMBERSHIP LEVELS / ACCESS

Are the Masterclasses FREE for all members?

The Masterclasses are FREE to Road Trip Traveller members. Armchair Travellers will receive a 20% discount on the full list price of the masterclasses.

Are the Virtual Summits FREE for all members?

The Tudor Travel Guide’s virtual summit are FREE to Road Trip Traveller members only. RTT members will access the summit via the membership site and will not need to buy an additional ticket. The current summit will be made live simultaneously as the virtual summit goes live to the rest of the world.

After six months, the latest / most recent summit will also be made available to ATs as part of that membership level.

Can I gift a Membership?

Yes, you can! If you want to gift a membership to a friend or loved one, there is now the option to do so at checkout. Simply tick the ‘gift this membership’ box. The person receiving the gift of membership will receive an email notification of the gift.

GENERAL QUESTIONS

What if I am ill during the Membership?

If you are ill or unable to attend a live session for any reason, you will be able to watch the recording of that session. If you are ill for an extended period, please let us know, and we will support you wherever we can.

What happens if I can’t make one of the live sessions?

As far as possible, the live masterclasses will be streamed via a private link on Youtube. If not, they will be recorded, and the link to watch will be sent to you within 48 hours following the end of a live session. From time-to-time technology may fail, and the recording may be unavailable or of poor visual or sound quality, but we do aim to record all live sessions. For the avoidance of doubt, there will be no refunds available for any missed sessions.

What if I need additional support and personalised travel guidance?

I offer a bespoke service to help you create your perfect Tudor-themed road trip with an itinerary tailored to your interests and travel constraints. If you are interested in finding out more, contact me via [email protected].

TECHNICAL ISSUES

I can’t seem to register. What’s going on?

The most common issue that people encounter when attempting to register and pay using a credit card is failing got enter their postcode/zipcode along with their card details. Please check back to see if this is the case. If the problem persists, please contact us via [email protected].

I am receiving the following message, but I am a paid member of the site. What can I do?

Dear Time Traveller,

This content is restricted to paid members of my membership site: The Ultimate Guide to Exploring Tudor England.

You can join my waiting list here if you are not yet a member. I will contact new members when doors reopen in mid-April 2023.

If you are already a member but cannot see this content, you may need to upgrade your membership to become a Road-Trip Traveller member to access this part of the site. If you wish to upgrade, you can do so here. If you still think you should have access but can’t – PLEASE MAKE SURE YOU ARE LOGGED INTO THE SITE (via the log-in button in the ‘Members’ Area’ menu.

As per the last paragraph, this is often because you are logged out of the site. Please head to the members’ area and click the ‘Log-in’ button from the menu. If the problem persists, please contact us via [email protected]